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COVID 19 - Council Services and further information. Find out more
Complete this quick survey to let us know about your experience engaging with us.
Find out how your feedback was used to create the final strategy
Click below to download a copy of Resilient Wyndham 2021-2025
COVID-19 has been challenging for so many reasons. It has impacted (and continues to impact) everyone in many different ways. Council is currently focusing on the immediate recovery and helping the community get back on it's feet and navigate the new 'normal'.
The Resilient Wyndham Strategy looks at Wyndham's long-term resilience and will help to guide and manage the way Wyndham builds back after the COVID-19 pandemic to be better prepared for future events such as climate change, extreme weather, natural disasters, pandemics, cyber-security attacks and economic downturn.
Back in 2014, the Rockefeller Foundation pioneered an initiative called 100 Resilient Cities (100RC) to support cities around the world prepare to meet the physical, social and economic challenges. Melbourne was selected from 372 applicant cities around the world to be among the first wave of 32 cities to join the 100RC network. In 2019, 100RC transitioned into the Global Resilient Cities Network, a city led urban resilience program. In order to address Wyndham's individual needs and to address local shocks and stresses, the need for the Resilient Wyndham Strategy was born.
The Resilient Wyndham Strategy will provide a four year vision to 2025, with a yearly action plan and targets to help strengthen Wyndham's resilience and ability to better prepare for future shocks and stresses. The Strategy aims to both capture what is already being done as well as identifying where we can do more.
We encourage you to review the draft Strategy. You can do this by:
We want to know what you are excited about or whether anything is missing by completing our short survey (top right) or by dropping into one of our community conversations:
Feedback will remain open until 11:59pm on 26 May 2021.
Melbourne developed a Resilience Strategy in 2016, find out what is being done to protect and improve the lives of Melburnians now and into the future
Connect with your community and find and what is happening in your neighbourhood
Reconnection and Recovery Grants are expected to contribute to a sense of community identity, inclusion and connectedness between Wyndham residents, and to building a resilient community that supports good mental health and emotional wellbeing.
Wyndham City acknowledges that Aboriginal people have lived in this area for tens of thousands of years. Council acknowledges the Wadawurrung, Woiwurrung and Boonwurrung peoples of the Kulin Nation as the Traditional Custodians of these lands around the Werribee River. We also recognise the diversity of Aboriginal and Torres Strait Islander peoples who now participate in the life of this city and contribute to its richness. Council pays respect to the wisdom of Elders, past and present. We share commitment to engaging communities with respect for the land and the rights of Aboriginal people to determine their future in this place.
With the enactment of the Privacy and Data Protection Act 2014 (previously the Information Privacy Act 2000) and the Health Records Act 2001, Victorian councils are required to comply with the privacy principles set out in the Acts and adopt policies on the management and handling of personal and health information of individuals.
The Wyndham City Council views the protection of an individual’s privacy as an integral part of its commitment towards complete accountability and integrity in all its activities and programs. This statement outlines Council's policies relating to the management of personal information as required by the Privacy and Data Protection Act 2014 (Vic).
This policy applies to all Councillors, Officers, Consultants and Contractors of the Wyndham City Council.
This policy covers all personal and health information held by the Wyndham City Council and includes information we have collected:
This privacy statement applies to the Wyndham City Council website.
You can access the Wyndham City Council home page and browse our web site anonymously, without disclosing your personal information.
The Wyndham City Council website only collects or records personal information you choose to provide through our Contact us section, subscription to various eNewsletters, initiatives or programs updates and financial transactions. As part of our commitment to customer service, we may periodically invite you to provide feedback about your experience via a survey. Any survey is voluntary and you do not have to participate.
Where possible, you have the option of not identifying yourself when entering into a transaction with the Wyndham City Council. However, there may be instances where this is not feasible. For example, there is no requirement for an individual to identify themselves if they just want to report an incident (e.g. a toilet block maintained by Wyndham City Council requires cleaning). However, if an individual contacts the Wyndham City Council because they want a new rubbish bin – we are unable to provide the new bin without knowing the person’s name and address.
Wyndham City Council staff use personal information collected from email and survey sources to respond to individuals and discuss their particular enquiries. Survey results may also be shared with actioning areas within the organisation to evaluate and improve the customer service experience.
Email addresses and any other contact details you provide will not be added to mailing lists without your consent.
Wyndham City Council will take all necessary measures to prevent unauthorised access to, or disclosure of, your personal information.
External organisations to which personal information is disclosed include Wyndham City Council’s contracted Service Providers who perform various services for and on behalf Wyndham City Council. These contractors have agreed to be bound by the provisions of the Privacy and Data Protection Act 2014 (VIC). Information provided to these contractors is limited to contact details provided by you whilst contacting us.
We will also ensure that your personal information is not disclosed to other individuals, institutions and authorities outside Council except if required or authorised by law or explicitly permitted by you. For example, in the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server's records (e.g. in relation to hacking or abusive messages).
Agencies and businesses that we may need to forward your contact details to include but are not limited to:
All above mentioned agencies and Councils are subject to privacy legislations.
Requests for access to documents containing personal information and held by the Wyndham City Council are handled under the Freedom of Information Act 1982 and can be addressed to the:
Freedom of Information Officer,
Wyndham City Council,
PO Box 197, Werribee VIC 3030
Cookies are used on our site, but they do not collect any personal information. For the most part they are sessional and just contain system-generated values to identify the user's session for statistical and system administration purposes only.
Clickstream data refers to visitor logs and statistics that provide useful information about users’ online experience without identifying individuals. We collect the following clickstream data for statistical and system administration purposes:
To the extent that this data could make you identifiable, we will not attempt to identify individuals from the clickstream data unless required by law or to investigate improper activity in relation to this website.
This web site uses secure transmission facilities when appropriate (e.g. financial transactions). You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to Wyndham City Council over the Internet, you might prefer to contact us by telephone or mail.
The following Terms and Conditions govern the use of The Loop (“the site”). The software platform is owned by Harvest Digital Planning Pty Ltd (Harvest) and operated by us, Wyndham City Council.
What are the conditions with a user’s account?
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to firstname.lastname@example.org
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Wyndham City Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Wyndham City Council and its suppliers and licensors. Wyndham City Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
If you have any questions about these Terms, please contact us at email@example.com
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