We have translated videos into your spoken language to help you understand:

  • What community engagement is
  • How to give feedback on projects
  • How to sign up to The Loop.
Watch the videos below in your spoken language and sign up to The Loop today!

English Video

Accessibility

Social Pinpoint is committed to creating meaningful web products that can be used by all users, regardless of their ability or circumstance. We endeavour to make our web products as accessible as possible and follow the WCAG Guidelines to guide us on creating compliant outputs. Our current target is Level AA compliance.

Translations

The Loop website uses software powered by Google Translate and Localize to translate its pages into languages other than English. Due to software limitations, these translations may contain inaccuracies and some content such as attachments, images, videos, Flash etc. may not be capable of translation.

If you find any errors in translation, please let us know and we will update the content.

Language Selection

The ten languages selected have been chosen using data from the Australian Bureau of Statistics (ABS) Census of Population and Housing 2021. Languages chosen represent languages spoken across Wyndham by community members with low or no English proficiency.

Translation and Phone Services

If you speak a language other than English and need help understanding a Council matter, letter, report, or other correspondence, you can contact Telephone Interpreting Service on 13 14 50.

The Telephone Interpreting Service will coordinate a three-way telephone conversation, where Council Customer Service Officers will be able to provide assistance through the interpreter.

Translating and Interpreting Services

National Relay Service

  • TTY users phone 133 677 and then ask for 1300 023 411
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1300 023 411
  • Internet relay users connect to the NRS (relayservice.com.au) and then ask for 1300 023 411