Smart City Strategy

Future City Strategy

Community consultation for the Smart City Strategy has now closed and feedback for this project is under review. See the timeline for the next stages and follow the page for updates.


We live in a rapidly changing world and it is increasingly important that we leverage the new opportunities from emerging technology, whilst also understanding and addressing the challenges and policy needs that technological change imposes on the city and its citizens.

The Draft Smart City Strategy forms a key pillar of Council's vision for Wyndham to become a connected digital city.

The Draft Smart City Strategy has been informed by an extensive consultation process. Wyndham City Council consulted with more than 800 stakeholders to understand what was most important to the community.

The future of transport, environmental challenges and driving modern local services are key components of the Draft Smart City Strategy and Draft Implementation Plan.

Previously known as the "Future City Strategy", the revised name better reflects the vision and deliverables planned and the broad, citizen focused use of smart technology.


Smart City Strategy Community Engagement Report

To deliver a relevant and community-focused strategy, Wyndham City sought to understand the opportunities, priorities, concerns and demands of the community and other stakeholders when using technology, data and innovation to address our urban challenges.

Wyndham City Council designed and delivered a multifaceted engagement approach that included surveys, consultation sessions and forums.

We consulted with more than 800 community members, Wyndham City Council staff members and key stakeholders, of which more than 500 community members provided important feedback on how and for what purpose the community would like to see emerging technology deployed. The input has been invaluable and the engagement report shares this information with attendees and other interested stakeholders.

The Smart City Strategy Engagement Report presents the consultation information and provides discussion and high level analysis of the key themes and issues.


Benchmarking Wyndham as a smart city

As part of the development of the Smart City Strategy, an exercise was undertaken to benchmark Wyndham against cities that are leaders in the smart city space.

The purpose of this benchmarking was to clearly identify areas of Council's influence that have the largest and most significant gaps compared to leading cities and then use these to inform the strategy.

The benchmarking was based on information gathered from interviews conducted between October and December 2018. Read the benchmark report.


Need to know more about what a Smart City means?

See the Resources section.

Community consultation for the Smart City Strategy has now closed and feedback for this project is under review. See the timeline for the next stages and follow the page for updates.


We live in a rapidly changing world and it is increasingly important that we leverage the new opportunities from emerging technology, whilst also understanding and addressing the challenges and policy needs that technological change imposes on the city and its citizens.

The Draft Smart City Strategy forms a key pillar of Council's vision for Wyndham to become a connected digital city.

The Draft Smart City Strategy has been informed by an extensive consultation process. Wyndham City Council consulted with more than 800 stakeholders to understand what was most important to the community.

The future of transport, environmental challenges and driving modern local services are key components of the Draft Smart City Strategy and Draft Implementation Plan.

Previously known as the "Future City Strategy", the revised name better reflects the vision and deliverables planned and the broad, citizen focused use of smart technology.


Smart City Strategy Community Engagement Report

To deliver a relevant and community-focused strategy, Wyndham City sought to understand the opportunities, priorities, concerns and demands of the community and other stakeholders when using technology, data and innovation to address our urban challenges.

Wyndham City Council designed and delivered a multifaceted engagement approach that included surveys, consultation sessions and forums.

We consulted with more than 800 community members, Wyndham City Council staff members and key stakeholders, of which more than 500 community members provided important feedback on how and for what purpose the community would like to see emerging technology deployed. The input has been invaluable and the engagement report shares this information with attendees and other interested stakeholders.

The Smart City Strategy Engagement Report presents the consultation information and provides discussion and high level analysis of the key themes and issues.


Benchmarking Wyndham as a smart city

As part of the development of the Smart City Strategy, an exercise was undertaken to benchmark Wyndham against cities that are leaders in the smart city space.

The purpose of this benchmarking was to clearly identify areas of Council's influence that have the largest and most significant gaps compared to leading cities and then use these to inform the strategy.

The benchmarking was based on information gathered from interviews conducted between October and December 2018. Read the benchmark report.


Need to know more about what a Smart City means?

See the Resources section.

  • Smart City Strategy Engagement Report available

    4 months ago
    Thank you for your interest in Wyndham City Council’s Smart City Strategy. This important strategic roadmap will inform how technology and innovation will shape how our community, visitors and businesses work, play and live.

    Last year Wyndham City Councillor and Smart City Portfolio Holder, Cr Aaron An, outlined the value of this strategy when he said:

    “The Smart City Strategy will ensure our city remains connected, globally fluent and innovative. Above all, this strategy will be tailored to suit the needs of the community, focusing predominantly on how technology is leveraged to improve the quality of life for citizens...

    Thank you for your interest in Wyndham City Council’s Smart City Strategy. This important strategic roadmap will inform how technology and innovation will shape how our community, visitors and businesses work, play and live.

    Last year Wyndham City Councillor and Smart City Portfolio Holder, Cr Aaron An, outlined the value of this strategy when he said:

    “The Smart City Strategy will ensure our city remains connected, globally fluent and innovative. Above all, this strategy will be tailored to suit the needs of the community, focusing predominantly on how technology is leveraged to improve the quality of life for citizens across Wyndham.”

    From the outset, a citizen-centric approach was taken, exploring technologies such as low energy wireless networks, web-enabled smart sensors and big data analytics in a bid to address key city challenges, better manage the functioning of the city and to deliver services more effectively.

    The project team designed and delivered a multifaceted engagement approach that included:
    • Dedicated Smart City Strategy project page on The Loop
    • Community survey (504 responses) and staff survey (153 responses)
    • Two community consultation sessions
    • A Councillor and Smart City Portfolio Committee briefing/workshop
    • A Smart City Summit
    • A Council Executive Leadership Team briefing
    • 14 staff sessions (2x general staff, 12x specified managers and senior staff).
    The engagement process saw the emergence of five key themes (Transport, Environment & Sustainability, Citizen-centric, Partnership & Collaboration and Data-Driven City), and four critical issues (Wyndham Brand, Safety/Security/Integrity, Innovation and Community Receptiveness).

    The Smart City Strategy Engagement Report further discusses and analyses the consultation and learnings.

    The outcomes of this engagement process will now be used to inform the development of the Smart City Strategy. A draft report will be available for public exhibition and feedback in April 2019.

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