Draft Aged Care Service Statement

Community consultation for this project has now closed and feedback is being reviewed. See the timeline for the next stages and subscribe to the page for updates.


Have your say on Wyndham's Draft Aged Care Service Statement.


On Tuesday 7 May, Wyndham City Council endorsed the Draft Aged Care Service Statement. Prior to the service statement being formally adopted, the Wyndham community are invited to provide feedback on the draft service statement. A copy of the draft service statement is available in the document library on the right hand side of this page.


What is the Aged Care Service Statement?

The draft service statement was created in response to recent planning work relating to Council's aged care services and the national aged care reforms. It provides Council with a decision-making framework and principles for current and future aged care service planning.

The statement:

  • Outlines Council's roles as a leader, service provider, partner, planner, facilitator and advocate
  • Affirms Council's role in ensuring that Wyndham residents have access to a range of services that meet their needs
  • Reinforces our commitment to support the experience of ageing in Wyndham through a holistic approach.

Council is committed to ensuring that Wyndham’s older residents have the opportunity to optimise their independence and wellbeing through access to timely and responsive aged care services. As outlined in the draft service statement we are committed to the availability of services that are:

  • Outcome focused: Our services and people align all efforts towards delivering community outcomes and improving public value.
  • Agile: The city’s rapid growth means we need to quickly respond to change ensuring continuous improvement, relevancy and value-add.
  • Efficient: With limited resources we need to be effective and efficient to ensure maximum public value no matter the constrains.
  • Accessible: Our strategies and services need to be easy to access, equitable, affordable, clearly communicated and simply understood.
  • Integrated: It is essential that we align effort across a service system to maximise community benefits.
  • Transparent – We have a responsibility to keep our community informed of how we use public funds.

How can you help?

Complete the survey

Please complete the short survey seeking your opinion of the service statement by 5 June 2019. The survey should take approximately five minutes to complete.

Results from the survey will be used to help shape the Aged Care Service Statement and inform future priorities to make Wyndham the best place to age well.


Stay informed

Subscribe to this page to keep up-to-date with this project.


Community consultation for this project has now closed and feedback is being reviewed. See the timeline for the next stages and subscribe to the page for updates.


Have your say on Wyndham's Draft Aged Care Service Statement.


On Tuesday 7 May, Wyndham City Council endorsed the Draft Aged Care Service Statement. Prior to the service statement being formally adopted, the Wyndham community are invited to provide feedback on the draft service statement. A copy of the draft service statement is available in the document library on the right hand side of this page.


What is the Aged Care Service Statement?

The draft service statement was created in response to recent planning work relating to Council's aged care services and the national aged care reforms. It provides Council with a decision-making framework and principles for current and future aged care service planning.

The statement:

  • Outlines Council's roles as a leader, service provider, partner, planner, facilitator and advocate
  • Affirms Council's role in ensuring that Wyndham residents have access to a range of services that meet their needs
  • Reinforces our commitment to support the experience of ageing in Wyndham through a holistic approach.

Council is committed to ensuring that Wyndham’s older residents have the opportunity to optimise their independence and wellbeing through access to timely and responsive aged care services. As outlined in the draft service statement we are committed to the availability of services that are:

  • Outcome focused: Our services and people align all efforts towards delivering community outcomes and improving public value.
  • Agile: The city’s rapid growth means we need to quickly respond to change ensuring continuous improvement, relevancy and value-add.
  • Efficient: With limited resources we need to be effective and efficient to ensure maximum public value no matter the constrains.
  • Accessible: Our strategies and services need to be easy to access, equitable, affordable, clearly communicated and simply understood.
  • Integrated: It is essential that we align effort across a service system to maximise community benefits.
  • Transparent – We have a responsibility to keep our community informed of how we use public funds.

How can you help?

Complete the survey

Please complete the short survey seeking your opinion of the service statement by 5 June 2019. The survey should take approximately five minutes to complete.

Results from the survey will be used to help shape the Aged Care Service Statement and inform future priorities to make Wyndham the best place to age well.


Stay informed

Subscribe to this page to keep up-to-date with this project.


  • CLOSED: This survey has concluded.

    Have your say on the Draft Aged Care Service Statement. Results from the survey will be used to help shape the final Aged Care Service Statement and inform future priorities to make Wyndham the best place to age well.

    The survey should take approximately five minutes to complete and closes 5 June 2019.

    Please read the draft service statement located in the document library ahead of completing the survey. 

    Have your say on the Draft Aged Care Service Statement. Results from the survey will be used to help shape the final Aged Care Service Statement and inform future priorities to make Wyndham the best place to age well.

    The survey should take approximately five minutes to complete and closes 5 June 2019.

    Please read the draft service statement located in the document library ahead of completing the survey. 

    Complete Form